1. Telecommunication Services
1.1 Voice & SMS Services
Our telecommunication services include voice and SMS messaging. You agree to comply with all applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) regulations.
1.2 Fair Usage Policy
Excessive use of our telecommunications services, including bulk SMS or auto-dialing, without prior authorization may result in suspension or termination of services.
2. SMS Policy
By using our SMS services, you agree to receive informational messages (updates, alerts, account notifications, etc.) from Cleveland Group.
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- Message Frequency: Varies based on account activity.
- Message & Data Rates: Carrier toll and data charges may apply.
- Opting Out: You can opt out at any time by replying “STOP.” After opting out, you will no longer receive SMS messages from us.
- Support: Reply “HELP” for assistance or email us at info@clevelandgroup.net.
- No Third-Party Sharing: We do not share your phone number with third parties for marketing purposes.